Solving a communication problem for 1.2+ million in-store associates at the world's largest retailer by giving associates the ability to walkie-talkie, leave voice messages, and text with each other — speeding up the time it takes to complete tasks and help customers.
Case StudyDiving deep into systems thinking and problem solving to equip Walmart’s frontline associates with the tools and processes they need to succeed in Walmart’s new strategic store operating model centered around teaming and area ownership.
Case StudyBuilding a product lookup feature that sees 7+ million queries a week enabling associates to find item info, stock faster and help customers — ultimately bridging the gap between fractured data systems.
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